Our contact details

Name: Huckleberries Nurture Farm

Registered Charity No.: 1209671
Address: 3 Burford Lodge, Elstead, Surrey, GU8 6HU
Phone Number: 07900 496941
E-mail: [email protected]
Web: https://www.huckleberries.org.uk
Date Updated: 4th December 2024

The type of personal information we collect

We currently collect and process the following information:

• Contact name, email address and any other personal information or comments you include within the body of the contact form on our website, booking forms, consent and waiver forms, emergency contact forms, application forms for job vacancies and nurture group placements, DBS checks on staff and volunteers, and anonymous information provided by you, to help us monitor compliance with our Equality, Diversity and Inclusion Polilcy.
• The IP address you expose to us when submitting forms or comments on our website.
• Photos and video of you, or children you are responsible for whilst you, or they attend our site.
• Testimonials you provide us where you have included personal identifiers.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have expressed a wish to be contacted by us (for example through the use of our contact and/or booking forms).
• You or your childs school or LA has made an application to us for a placement at Huckleberries
• We need to undertake a Disclosure and Barring check on you prior to you working with children under our care.
• We need to be able to contact you because you are providing services to us whether paid, or otherwise.
• You have supported us financially or otherwise and wish us to attribute your support on our website, in marketing publications, press releases or via any other digital and non-digital public media channel.
• You have granted us permission to use photos or video of you, or a child you a responsible for.

We also receive personal information indirectly, from the following sources in the following scenarios:

• The Disclosure and Barring Service reports the outcome of your DBS check to us.
• Schools, local authorities and other organisations may refer you to us directly.

We use the information that you have given us directly or indirectly in order to

• Contact you in relation to the services we provide.
• Contact you in relation to services you provide to us.
• Contact you to seek information necessary for us to follow best practice or our legal duties
• Market ourselves via our website, our social media accounts or via non-digital channels such as printed and broadcast media including but not limited to newspaper and television.
• Determine whether we will offer a placement to your child, or offer you a job or volunteer role with us

We may share this information with Schools, local authorities and other organisations involved in the provision of our services.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored at our registered company offices in paper and digital form and within secure cloud storage services including Google (Gmail), Microsoft (M365 and Azure Cloud Services) and within our accounting software.

You should be aware that unencrypted email is an insecure method of transmitting information over the internet as it can be intercepted in-transit. If you wish to transmit information to us via email in a secure way, you will need to first encrypt it with appropriate encryption software and using our public PGP key which we can provide on request, or use a secure email system such as Egress.

Images, Video and Testimonials

Where you have provided consent for us to use images and video of you or a child you are responsible for, or have provided us with a testimonial containing personal identifiers, we may keep these for up to 6 years. After this period, digital copies are deleted and any printed material is destroyed.

Contact details

We keep your contact details for up to 2 Years following the most recent communication between us or until you request to be removed from our system whichever is earliest.

Website Cookies

Our website uses cookies which are small files that are automatically placed onto your competer’s harddrive. You can read all about them at https://www.allaboutcookies.org/

You may have noticed the cookie consent banner that appears when you visit our site. In compliance with the 2011 EU Cookie Law, our website operates on an ‘Implied Consent’ basis. This means that we have assumed that you have ‘opted-in’ for our website to deploy cookies until you choose to deactivate them within your browser settings or via the instructions below. Below you can learn more about the specific cookies deployed by our website, and how they can be disabled. For more information on the EU Cookie Law in the UK, we recommend visiting the Information Commissioner’s Office (ICO) website where you can find the latest information, guidelines and advice on the EU Cookie Law.

Actual cookies used on our website

GDPR Cookie consent

Cookies:
cookielawinfo-checbox-others
cookielawinfo-checkbox-performance
cookielawinfo-checbox-analytics
cookielawinfo-checkbox-necessary
cookielawinfo-checbox-functional
viewed_cookie_policy

Description:
When you visit our site, you will notice a banner alerting you to the fact that cookies are being placed onto your computer. In order for our website to remember your choice of opting-in, we store a number of cookies which expire after a set amount of days.

WordPress Cookies

This website is built on a popular open-source content management system called WordPress. WordPress utilises cookies to allow visitors to register, login and comment on our website.

Cookies:
wp-settings-{time}-[UID]

Description:
Several WP Settings cookies may be set if you log into the website. The number on the end is your individual user ID from the users database table. This is used to customise your view of admin interface, and possibly also the main site interface.

Cookies:
wordpress_test_cookie
wordpress_
wordpress_logged_in

Description:
These WordPress session cookies are created if and when you log into WordPress either as an administrator or contributor to the website.

Cookies:
comment_author
comment_author_email
comment_author_url

Description:
If you choose to submit a discussion/comment to our website, you will be asked to provide certain information about yourself including your name, email and website address.

Cookies:
devicePixelRatio

Description:
This cookie records your device’s pixel ratio. If your screen resolution is a retina or Hi DPI screen, then the website may choose to serve you higher resolution graphics.

How to disable cookies

Most modern browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website. To learn how to disable cookies on your preferred browser we recommend reading this advice posted by Google.

If you are concerned about cookies tracking your movements on the Internet then you may be concerned about spyware. Spyware is the name given to a particular band of cookies that track personal information about you. There are many antispyware programs that you can use to prevent this from happening. Learn more about antispyware software – http://en.wikipedia.org/wiki/Spyware. You call also disable Google Analytics on all websites by downloading the Google Analytics Opt-out Browser Add-on.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the details at the top of this policy.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk